empire carpet installation::There are 4 guys, they could do atleast the bedrooms first empire carpet installation
empire carpet installation
empire carpet installation
empire carpet installation::There are 4 guys, they could do atleast the bedrooms first!I started to speak with the crew in spanish and told them there was ahuge problem and they had to stop what they were doing.
Htm empiretoday, llc prides itself in customer service and assuring that all customers have a positive experience with empiretoday, llc.
I am very sorry that you had a negative experience and even though your installation was some time ago i would like to make sure that all the issues have been corrected.
Please contact me and let me know if there is anything further that i can do for you at this time.
We called empire today, it took us 3 attempts to reach a service representative to return our phone calls to set up an appointment.
After the appointment was set, we picked the color and the date of installation.
The workers werre to show at 9 am in the morning of the scheduled date of removal and relay.
The crew did not show for numerous hours.
We contacted the manager here in minnesota, and got nowhere with him.
Finally, the crew showed up at 4:00pm, to lay and tear up the old carpet.
Keep in mind the downstairs had been removed by myself and my mother, two weeks before, as it was cheaper!
My mom told the crew, i want my room here upstairs and the room downstairs laid first.
There are 4 guys, they could do atleast the bedrooms first!
I started to speak with the crew in spanish and told them there was ahuge problem and they had to stop what they were doing.
Finally they stopped and left, of course it was over memorial day weekend, and i had to wait to speak to someone to get this resolved.
After the carpet was relaid, we were finally happy, got the color we wanted, but no discount on the price for their mix up!
I will never use them again nor will i recommend them to anyone!
Thank god our home in florida is completely tiled!
I wish those of you who are courages enough to give them a try, good luck!
From: date: thursday, 15jul04 00:00:00 cdt business: consumer: empire today in west sacramento,ca.
Most of them do not speak or understand english, and half are not cleared to work for the company or this country.
From: date: thursday, 14feb08 15:59:44 cst business: consumer:
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